Built by Researchers From
Custom Trained AI
AI Takes Action
Intuitively performs the same actions as a human agent (returns, refunds, etc) out of the box, no workflow mapping!
Stunning Quality
Trained to handle complex and ambiguous problems. We go far beyond canned responses and outperforms human agents.
Constantly Learning
Empathetic, conversational, and customizable to express your brand voice. It's service quality is better than humanly possible.
Abstract Takes Action
AI that doesn't just respond to customers, but integrates with your backend and takes actions to autonomously resolve problems end-to-end. For sensitive issues (like payment disputes), Abstract can optionally defer to your human team for follow-up.
Expert on Your Brand
Abstract crafts a unique and authentic response to every customer message, adhering to your brand's distinct voice. Our AI seamlessly becomes an expert on your brand by learning from your website, old support tickets, and any training materials you share.
Getting Started
1. Share your info
Simply share your website and knowledge base URLs and we'll handle the rest. For actions like returns, we'll integrate seamlessly with your CRM.
2. AI Learns your brand
Our AI seamlessly absorbs and understands your brand's unique voice and policies, transforming into a knowledgeable support agent in minutes.
3. Ready for action
Let customers engage with support. Abstract's AI works in the background, and effortlessly tracks all interactions in our intuitive dashboard
Built For Commerce
FAQ
How much configuration is needed?
What types of companies is this for?
What messages does Abstract respond to?
Can Abstract respond to my emails, too?
What actions can Abstract take?
Made with ✨ by Abstract AI in SF 🌁
